Share My Circle Terms of Service

1. The agreement

These Terms are a contract between you and Nine8 Online LLC, a Colorado limited liability company doing business as Share My Circle (“Share My Circle,” “we,” “us”). They cover sharemycircle.com, app.sharemycircle.com and the pages we host for our users (the “Service”). By checking the Terms box, creating an account, claiming a profile or otherwise using the Service, you agree to these Terms and our Privacy Policy.

2. Who can use the Service

• Agents must be at least 18 and hold an active real estate license in each state they list.
• Pros must be at least 18 and authorized to represent the business they list.
• Clients can view a Home Team or quick-share page their agent sends them without an account.

The Service is offered only in the United States.

3. Your account

• You may have only one account, in your own name. If your phone number or email already matches an account, we’ll send a code to that account instead of creating a new one.
• Keep your sign-in details and phone secure. You’re responsible for activity on your account.
• Keep your profile accurate, including your license, brokerage, towns, specialties, certifications and languages.
• Tell us right away at support@sharemycircle.com if you think your account has been compromised.

Quick connect. If you connect with an agent by QR code or invite, we create a light account right away so you’re connected. You agree to these Terms at that moment. Finishing your profile later is up to you; we’ll send up to three reminders.

4. License verification

Share My Circle is not the source of truth for any license. We check licenses against public state records, by importing state data files, by an AI-assisted lookup that our staff approve, or by manual review. A “verified” status means we found an active license matching your details on the date we checked. It is not an endorsement of any agent. Before paying or accepting a referral fee, you and your broker must confirm the other agent’s license with the state.

Your duties. You agree to tell us promptly if your license becomes inactive, expires, or is suspended or revoked, or if you change brokerages. Update it in Settings → Help & support.

How statuses work

We re-check licenses over time, and whenever you change your brokerage or license details. Your profile and history stay in place during a re-check.

Unverified connections. Agents you’re connected with can receive referrals from you before they’re verified. If you send one, you accept that their license hasn’t been checked yet.

Checking the agent you refer to. Before you send a referral, you are responsible for confirming that the receiving agent holds an active real estate license in the state where your client will buy or sell, and carries errors and omissions insurance and any other insurance required by law or by your brokerage. A “verified” status, a Responds quickly badge, a search result or a circle connection is not a confirmation of anyone’s license or insurance, and you shouldn’t rely on it as one. Share My Circle does not check, confirm or guarantee any agent’s insurance, and isn’t responsible for the choice of agent you refer a client to.

Self-reported details. Certifications, specialties and languages are self-reported. We may flag, question, hide or remove claims that look inaccurate.

Changing or leaving. If you leave real estate, mark your profile “Retired” in Settings: you’ll leave search and stop receiving new referrals, and agents with open referrals to you will be asked to redirect them. You can reactivate later.

5. Plans and billing

The Circle plan for agents and the Pro Profile for Pros are free. Paid agent plans (Circle Plus and Full Circle), their features and current prices are listed on our pricing page. Prices are in US dollars and exclude taxes unless stated. Payments are processed by Stripe.

• Automatic renewal. Paid plans renew automatically at the end of each monthly or annual term, at the price then in effect, until you cancel. By upgrading, you authorize us to charge your payment method at each renewal.
• Renewal reminder. We’ll email you 30 days before an annual plan renews, with a link to cancel online.
• Price changes. We’ll give you at least 30 days’ notice before a new price applies. It takes effect at your next renewal.
• Cancel any time in Settings → Plan & billing. Your plan stays active until the end of the term you’ve paid for, then doesn’t renew.
• No refunds. Payments are non-refundable, including for partial terms, unused features and annual plans cancelled early, except where the law requires a refund.
• Failed payments. If a payment fails, you keep full access for 14 days while we retry. We’ll warn you in the app and by email, including 7 days and 3 days before the end. If it’s still unpaid, your account moves to the free plan under the downgrade rules below. Paying restores your plan.
• Complimentary plans. We may offer free or discounted plans. They may carry conditions, such as staying active, and may end as stated in the offer, including after 12 months without activity.

Downgrades

Downgrades take effect at the end of your paid term. Nothing you’ve built is deleted:

6. Referrals and referral fees

Share My Circle is a software tool, not a real estate broker. We don’t represent buyers or sellers, aren’t a party to any referral, agreement or transaction, and don’t supervise any agent.

• We never set, quote, suggest, collect or share in referral fees. Fees are negotiated only between the agents and their brokers.
• Reference only. A referral records the fee percentage you enter, as a reference. We don’t calculate or record fee dollar amounts, contract prices or sale prices.
• Not a record of truth. Referral stages, dates and “fee paid” marks are entered by users. Share My Circle is a reminder and tracking tool, not accounting software or evidence of any agreement. We don’t guarantee that any referral will be accepted, close or be paid, and we don’t resolve fee disputes.
• Your agreements are yours. You’re responsible for any written referral agreement, your broker’s approval, and making sure fees pass through brokerages as your state’s license laws require. In-app referral agreements aren’t part of the Service.
• How referrals work. A referral goes to one agent at a time. The receiving agent has 48 hours to accept (12 hours for referrals marked urgent), or it expires and you can resend or redirect it. The receiving agent updates every stage except “Fee paid,” which the referring agent marks.
• Follow the law. You’re responsible for complying with real estate license laws, fair housing laws, RESPA, privacy, texting and anti-spam laws, and your brokerage’s policies.

7. Client information

When you enter a client’s information, you confirm the client agreed to you sharing it with us and with the agent you refer them to. Before acceptance, the receiving agent sees only a summary; client contact details unlock on acceptance.

If you receive a referral, you may use the client’s information only to serve that client. You may not sell it, add it to unrelated marketing, or use it to solicit the client away from the referring agent’s relationship. Don’t include client names or details in “Ask my circle” requests.

If a client asks us to delete their information, we will, and their details will be removed from your referrals and Home Team pages.

8. Texts, emails and invites

• App texts. If you check the optional text-consent box and confirm your number, you agree to receive automated texts from Share My Circle about referrals, account setup and reminders. Consent isn’t required to use the Service or buy a plan. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Carriers aren’t liable for delayed or undelivered messages.
• Texts and emails you send. Pro shares, Pro claim invites, Home Team links, client introductions and personal invites open your own messaging or email app, and you send them from your own number or address. You’re responsible for having each recipient’s permission and for complying with texting and email laws, including the Telephone Consumer Protection Act. If clients choose “Keep me updated” on your Home Team page, you’re responsible for any email you send them.
• Invite responsibly. Only invite people you know professionally, and stop if someone asks you to.

9. Pros

Agents can save Pros privately and share them with clients. Saving or sharing a Pro is that agent’s personal recommendation, not ours. We don’t screen, license, insure, employ or guarantee any Pro or their work. Clients should do their own checks before hiring anyone.

• Pros who claim a profile agree to keep it accurate and to hold any licenses and insurance their trade requires.
• No pay for recommendations. No one may pay or give anything of value to an agent, or receive anything from us, in exchange for recommending a Pro through the Service. Any paid Pro plan we offer is a flat subscription and never buys a recommendation or placement.
• Connecting by QR code. A Pro who connects through an agent’s QR code waits for that agent to keep or remove them before appearing on the agent’s list or any Home Team page.
• Reports. Agents can report a Pro privately. Only our admins see reports, and we never reveal who made one. We may review, limit or remove any Pro profile.

10. Home Team pages

Full Circle agents can share a branded Home Team page of Pros with a client. Pages work only while the agent is on Full Circle. The agent sees when the client opens the page and which Pros they tap, and agrees to use that only to serve the client. Anyone with a page link can view it, so share it only with the client it’s meant for.

11. Search and ranking

Search shows verified agents who list the town searched, ranked by the “Responds quickly” badge and then by name. No one can pay for placement. The badge reflects things within the receiving agent’s control, such as how quickly they accept and update referrals, and we may change how it’s calculated. We may hide agents from search who are unverified, retired, suspended, have search visibility off, or don’t answer our periodic “still taking referrals?” check-ins. Paying agents are never hidden for inactivity.

12. Your content, logos and branding

You own what you add: your profile, photos, video, logos, notes and lists. You give us a non-exclusive, worldwide, royalty-free license to host, store, display, copy and transmit it only to run and promote the Service, such as showing your profile in search or on a client’s Home Team page. The license ends when you delete the content or your account, except for copies other users already received or that we must keep by law.

Logos. When you upload a national brand, brokerage, team or agent logo, you confirm you have the right to use it, including under your brokerage’s brand rules. Your brokerage name is always shown with your branding.

Takedowns. If you believe content on the Service infringes your trademark or copyright, email support@sharemycircle.com with the content’s location, your rights and your contact details. We’ll review and may remove it.

Feedback. If you send us ideas, we may use them without owing you anything.

13. Acceptable use

You agree not to:

• Create fake or duplicate accounts, impersonate anyone, or claim a license, certification or affiliation you don’t hold
• Use client information to solicit another agent’s client
• Scrape, export in bulk, resell or build a directory from data on the Service
• Send spam, unwanted texts or mass invites
• Post anything unlawful, discriminatory, harassing or misleading, including content that violates fair housing laws
• Probe, overload or try to break the Service’s security, or use another person’s account
• Use the Service to build a competing product

We may warn you, hide you from search, or suspend your account for violations.

14. AI features

Business card scanning uses AI to read a card into a form. Results can be wrong, so check them before saving. You’re responsible for what you save.

15. Our property

The Service, including the Share My Circle name, logo, software and design, belongs to Nine8 Online LLC. We give you a limited, revocable, non-transferable right to use it under these Terms.

16. Ending your use

You can delete your account any time in Settings → Privacy. Deleting doesn’t refund paid time. Referrals the other agent still holds stay in their account with your details anonymized.

We may suspend or close your account, or hide you from search, if you break these Terms, your license lapses or can’t be verified, or your use puts other users or the Service at risk. Where reasonable, we’ll tell you why and give you a chance to fix it first. Sections 6, 7, 12 (feedback), 15 and 17 through 21 survive after your account ends.

17. Disclaimers

The Service is provided “as is” and “as available.” To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don’t guarantee the Service will be uninterrupted or error-free, or that any license status, profile, Pro listing or other user information is accurate or current.

18. Limit of liability

To the fullest extent the law allows, Nine8 Online LLC and its members, employees and contractors won’t be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost referral fees, lost data or lost business, arising from the Service or your dealings with other users or Pros, including any agent’s lack of an active license or required insurance.

Our total liability for any claim relating to the Service is limited to the greater of $100 or the amount you paid us in the 12 months before the claim arose.

19. Indemnity

You’ll defend and hold harmless Nine8 Online LLC from claims, losses and costs (including reasonable legal fees) arising from your content and logos, your referrals and agreements, your choice of agent to refer a client to (including any failure to confirm that agent’s license or insurance), your messages to clients, Pros or invitees, your use of client information, or your breach of these Terms or the law.

20. Disputes between users

Disputes about referrals, fees, clients or a Pro’s work are between the people involved. We may help but don’t have to, and you release us from claims arising from those disputes, including claims about the license, insurance or conduct of any agent you refer a client to or receive a client from.

21. Governing law and disputes with us

Colorado law governs these Terms, without regard to conflict-of-law rules. Before filing any claim, email support@sharemycircle.com and give us 30 days to try to resolve it informally. Claims not resolved that way must be brought in the state or federal courts in Weld County, Colorado, and you and we consent to their jurisdiction. Either of us may bring a qualifying claim in small claims court.

22. Changes to these Terms

We may update these Terms. For material changes, we’ll email account holders and post a notice in the app at least 14 days before they take effect. If you keep using the Service after that, you accept the new Terms. Changes to prices follow section 5.

23. Other terms

These Terms and the Privacy Policy are the whole agreement between you and us about the Service. If a provision is unenforceable, the rest stays in effect. Not enforcing a term isn’t a waiver. You may not transfer these Terms; we may transfer them in a merger, sale or spin-out of Share My Circle. Notices to you go to your account email.

24. Contact

Share My Circle, a trade name of Nine8 Online LLC
16901 Potts Place, Mead, CO 80542
support@sharemycircle.com